1. Acceptance of Terms

By accessing and using the Simply Sweet Cakes website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Products and Services

2.1 Product Descriptions

We attempt to be as accurate as possible. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free. Since many of our products are handmade, slight variations may occur.

2.2 Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

3. Orders and Payment

3.1 Order Acceptance

We reserve the right to refuse or cancel any order for any reason at any time. We may require additional verifications or information before accepting any order.

3.2 Payment Terms

All orders are paid in full at the time of ordering. We do not accept deposits or partial payments, and your order is not secured until payment is received in full. All payments are processed through secure payment gateways. By providing your payment information, you represent that you are authorized to use the payment method and that all information provided is accurate.

3.3 Custom Orders

Pricing for custom orders is provided in your customer portal after our team has reviewed your design. Any price shown before that review is a starting point, not a final quote. Once your final price is set and paid in full, your order is secured. Custom orders may require additional lead time.

4. Delivery

4.1 Delivery Only

All Simply Sweet Cakes orders are fulfilled by delivery. We do not have a retail location open to the public and do not offer pickup.

4.2 Delivery Orders

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, traffic, or other circumstances beyond our control.

5. Allergies and Dietary Restrictions

While we take precautions to prevent cross-contamination, our products are prepared in a facility that handles common allergens including nuts, dairy, eggs, wheat, and soy. Please inform us of any allergies or dietary restrictions when placing your order.

6. Cancellations and Credits

6.1 Cancellation Policy

All orders are paid in full at the time of ordering and are final once payment is received.

6.2 Refunds and Credits

We do not issue refunds. Depending on the circumstances, we may issue a store credit toward a future order. Credits are granted at our discretion, are reviewed case by case, and have no cash value.

7. Intellectual Property

All content included on the website, such as text, graphics, logos, images, and software, is the property of Simply Sweet Cakes or its content suppliers and protected by international copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, Simply Sweet Cakes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@simplysweetcakesoc.com
Phone: (714) 617-4820